We were here today to do a MRI scan on our dogs brain after receiving ridiculously expensive quotes around the Newcastle area. The 3 hour drive was totally worth it. Not only were they a third cheaper, our assigned vet Fiammetta Baccetti was also very professional, explained everything in detail and happily answered all our questions regarding the procedure and epilepsy in general. We felt in good hands and we could see that she likes what she does. We also spoke to the owner James, first on the phone and after in person. There was a miscommunication with the price and he directly sorted it out to our advantage. Our dog was well looked after and the results were explained immediately after the scan. The scans now have to be sent to a neurologist to give a final result. The only downside was not being able to be in the waking up room with our dog afterwards, but we understand that this is not common practice. All in all this was a pleasant experience, definitely would recommend this place. Thanks to Fiammetta and James and all the staff for taking care of our dog!