We travelled from Birmingham with our labrador, Sheba, after also being given a ridiculous quote locally. I spoke on the phone with James over a Bank Holiday weekend prior to making the appointment and he could not have been more helpful. He attempted on our behalf to deal directly with Animal ‘Friends ‘ insurance who unfairly rejected our claim. I suggest that true animal lovers avoid them at all costs. Back to NW MRI, we arrived 30 minutes early and were seen straight away. Sheba was treated very well, as were we. The bill was exactly what we had been quoted, £960 for 2 CT scans, compared to £1800 to £2000 for just 1 scan here in the midlands. Sheba tolerated the anaesthetic very well, far better than when she had one a month ago in Birmingham for an x-ray. Perhaps NWMRI use something different? Although the results were very worrying to us, we cannot recommend NWMRI highly enough. Many thanks to James and the team. Phil & Cathy Hughes.